By Phone
Phone: (206) 362-8100
Fax: (206) 361-0629

In Person
1519 NE 177th Street
Shoreline, WA 98155
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By Mail
PO Box 55367
Shoreline, WA 98155

By E-Mail
General Questions
Billing Questions

Office Hours
Monday, Tuesday and Thursday
8:00 am to 4:30 pm
Wednesday
9:00 am – 4:30 pm

Closed on Friday, Saturday, and Sunday, and all major holidays including the day after Thanksgiving, December 24, and December 31.

In Case of Emergency

We handle the following types of emergencies 24 hours a day, 7 days a week… just call our main phone line at (206) 362-8100 to get assistance on the following:

• Water running on the street
• Large volumes of water on a road (Note: for clogged storm drains or surface water related issues, please call the City of Shoreline at (206) 801-2700
• Damaged fire hydrants
• Emergency shut offs
• Water quality problems (taste or smell)
• Water pressure problems (low pressure at all outlets in your home or business)
• Water leak that requires your water service to be turned off at the meter