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North City Water District

As a special purpose water district founded in 1931, North City Water District serves approximately 27,000 people in a roughly 5 square mile area, which encompasses the east side of Shoreline, Washington as well as portions of Lake Forest Park. Residents living on the west side of Shoreline are served separately by Seattle Public Utilities. Learn more about North City Water District by clicking here >

In Case of Emergency…

Call us 24 hours a day, 7 days a week at 206.362.8100

Hours of Operation

**Holiday Hours will be closing on Tuesday, December 24 at 1:00 pm and Wednesday, December 25 in observance of Christmas.  The District will also be closed on Wednesday, January 1 in observance of the New Year**

Monday, Tuesday, and Thursday: 7:30 am – 5:00 pm
Wednesday: 8:00 am – 5:00 pm

Pay Your Bill

  • Online
  • Direct Debit: learn more >
  • Phone: call 206-362-8100 and choose option #3
  • Mail a check to: North City Water District, PO Box 55367, Shoreline, WA 98155
  • In-Person: use the drop box by the front door, or the drive up window during normal business hours

View the Results of our Lead Service Line Inventory

NO lead water service lines were found in our system—both on the District’s side, and the Customer’s side. Get all the details and view the results by clicking here >

Stand Up and Be Heard…

The public is welcome to attend our Commissioner Meetings, which are held at 3:00 pm on the 1st and 3rd Tuesdays of each month (view the upcoming schedule and agenda here). These meetings continue to be held via conference call; you can join them by dialing 206-535-6035; when prompted for the access code, enter 409#

Rate Reduction Program Available

Low Income Water Rate Reduction Program
If you are a single family residential customer whose total household income from all sources during 2021 did not exceed the “very low income limits” set annually by HUD for the Seattle / King County area, download application here >

Both programs are limited to the first 150 single family residential customers.

Extreme Heat and Shut-Offs

When an extreme heat event is imminent, customers who are on the shut off list or whose water service has already been shut off can contact the District to request reconnection during the duration of the event. Learn more >