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North City Water District

As a special purpose water district founded in 1931, North City Water District serves approximately 25,000 people in a roughly 5 square mile area, which encompasses the east side of Shoreline, Washington as well as portions of Lake Forest Park. Residents living on the west side of Shoreline are served separately by Seattle Public Utilities. Learn more about North City Water District by clicking here >

In Case of Emergency…

Call us 24 hours a day, 7 days a week at 206.362.8100.
Please note our Action Plan in response to the coronavirus by clicking here >

Hours of Operation

Monday, Tuesday, Thursday and Friday: 8:00 am – 4:30 pm
Wednesday: 9:00 am – 4:30 pm

How to Pay Your Bill

  • Online
  • Direct Debit: learn more >
  • Phone: call 206-362-8100 and choose option #3
  • Mail a check to: North City Water District, PO Box 55367, Shoreline, WA 98155
  • In-Person: use the drop box by the front door, or the drive up window during normal business hours

Rate Reduction Programs Available

COVID-19 Low Income Water Rate Reduction Program
If you are a single family residential customer whose income has been impacted by COVID-19 during the calendar year 2020, download the application here >

Standard Low Income Water Rate Reduction Program
If you are a single family residential customer whose total household income from all sources during 2019 did not exceed the “very low income limits” set annually by HUD for the Seattle / King County area, download the application here >

Both programs are limited to the first 150 single family residential customers.

Stand Up and Be Heard…

The public is welcome to attend our Commissioner Meetings, which are held at 3:00 pm on the 1st and 3rd Tuesdays of each month (view the upcoming schedule and agenda here). These meetings continue to be held via conference call; you can join them by dialing 206-535-6035; when prompted for the access code, enter 409#

Current Projects

New Maintenance Facility
Construction is finally complete! Learn more >